Returns Policy

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In the event of faultiness of a product, please email us at orders@shuzi.co.nz to advise of any returning product including a description or picture of the fault. Please note for any claim to be processed we require a proof of purchase or original receipt. All communication relating to the exchange, return or refund of a product must be directed to - Shuzi NZ, 1 Harrington Street, Lawrence, Central Otago 9532

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Please note that sale items cannot be returned or exchanged.